1. Introduction
CodeMaster UK Limited ("we", "us", or "our") operates the commiisotr.com website and provides online programming education services. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service.
2. Information We Collect
2.1 Personal Information
We collect information you provide directly to us, such as:
- Name and contact information (email address, phone number)
- Account credentials and profile information
- Payment information (processed securely by third-party providers)
- Course progress and performance data
- Communications with our support team
2.2 Automatically Collected Information
We automatically collect certain information about your device and usage:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, click patterns)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for various purposes:
- Providing and maintaining our educational services
- Processing payments and managing your account
- Personalising your learning experience
- Sending important updates and promotional materials
- Improving our website and services
- Ensuring security and preventing fraud
4. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data on the following legal bases:
- Contract Performance: Processing necessary for our educational services
- Legitimate Interest: Improving our services and marketing
- Consent: Marketing communications and optional features
- Legal Obligation: Compliance with UK and EU laws
5. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party companies that help us operate our services
- Payment Processors: Secure payment processing companies
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale
We never sell your personal data to third parties for marketing purposes.
6. International Data Transfers
Your data may be processed in countries outside the UK and EEA. We ensure appropriate safeguards are in place, including:
- Adequacy decisions by the UK or European authorities
- Standard contractual clauses approved by the authorities
- Binding corporate rules or certification schemes
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy:
- Account Data: Until account deletion plus 3 years for legal compliance
- Course Data: 7 years to provide certificates and transcripts
- Marketing Data: Until you unsubscribe or object
- Support Data: 3 years for quality assurance
8. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your personal data
- Restriction: Limit how we process your data
- Portability: Transfer your data to another service
- Objection: Object to certain types of processing
- Withdraw Consent: Withdraw consent for processing
To exercise these rights, contact us at [email protected]
9. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. For detailed information about our cookie usage, please see our Cookie Policy.
10. Security
We implement appropriate technical and organisational measures to protect your personal data:
- Encryption in transit and at rest
- Regular security audits and penetration testing
- Employee training on data protection
- Access controls and monitoring
11. Children's Privacy
Our services are not intended for children under 16. We do not knowingly collect personal data from children under 16. If you believe we have collected such data, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
13. Contact Information
If you have any questions about this Privacy Policy, please contact us:
14. Supervisory Authority
You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data properly:
- Website: ico.org.uk
- Phone: 0303 123 1113
- Address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF